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As part of an ongoing commitment to provide students with clear and comprehensive guidance on online education and degree programs, offers a broad range of informational resources on relevant topics in the field of higher education. These articles are meant to complement our rigorous research and reporting on specific online degrees, on trends in online learning, and on careers in fields linked to particular academic programs. The features section includes general interest stories, in-depth reports, and practical guides that delve into a wide array of subject areas, extending beyond online education, and reaching out into the larger world of knowledge and scholarship.

“Comebackers:” How Colleges Can Help Returning Students Re-Enroll and Graduate

California Compete’s study recommends a series of specific, actionable steps that colleges can implement right away—without a lot of excessive planning or budget resources—to encourage such comebackers to re-enroll. The report organizes these recommendations into four main categories: adapt to meet the needs of today’s students, conduct strategic outreach, remove re-enrollment barriers, and provide ongoing support.

10-Year Careers: High-Growth Occupations For Which You Can Prepare Online

The BLS’s Occupational Outlook Handbook contains a list of the 20 jobs with the highest projected growth in openings between 2018 and 2028, including ten fields which can be prepared for online. What follows is a discussion of each career’s expected growth, salary ranges, and examples of accredited online programs to train for these dynamic fields.

20 Great Mobile Apps for Online Students

These great apps can help even the most resourceful online student stay organized, write papers, prepare presentations, and network.

A Map to the Metaverse for Education

As the “next iteration of the internet,” the Metaverse remains a hot topic across industries. While some educators remain skeptical of the security risks and ramifications of teaching in the Metaverse, other educators are excited to trailblaze and work out the knots of providing learning opportunities in the platform.

Adaptive EdTech in the Dominican Republic

In addition to working to expand edtech learning opportunities in Asia and Africa, developing Latin American countries, such as the Dominican Republic, are also working closely with multilateral organizations to improve learning opportunities through emerging edtech tools such as adaptive technology—tools that deliver customized learning experiences to and address the unique needs of individual students through various learning options as compared to traditional one-size-fits-all learning experiences.

Adaptive Learning: How Online Colleges Tailor Programs to Student Needs

Adaptive learning is the use of software platforms to allow college and university students to not only learn from the comfort of their own homes, but to learn in a way that makes sense for them. Adaptive learning is not simply the technology that allows for students to watch lectures after work or to post online messages to their classmates, it is technology that learns about students as they learn and then presents the best version of a course for that individual, thereby adapting the process to his or her needs.

AI Hallucination Fix Now in Testing, Georgia Tech Researchers Say

Probably no challenge hinders the adoption of generative artificial intelligence in online education like the now well-known defect of “hallucinations.” This fault repeatedly results in AI platforms’ lying about facts with unwavering confidence, as we’ve explained in several recent reports here on

AI in Education: Opportunities and Guidelines for its Effective, Equitable Use

AI technology, still in its nascent stages, is rapidly evolving and finding its footing in various sectors, including digital education. Its potential and exploratory applications are particularly promising, offering personalized learning paths, adaptive teaching methods, and interactive learning environments. But this pioneering phase of AI is marked by a blend of enthusiasm and caution, as stakeholders seek to understand and optimize its capabilities while addressing ethical, privacy, and equity concerns.

AI-Powered Adaptive Learning: A Conversation with the Inventor of Jill Watson

According to a recent McKinsey survey, teachers are working an average of 50 hours a week, and further research estimates that 20 to 40 percent of those hours are spent on activities that could be automated using existing technology.

Analysis: Biden Administration Plans Gainful Employment Crackdown on Colleges That Overwhelm Grads With Debt

In May 2023, the U.S. Department of Education released a highly-anticipated set of proposed rules designed to protect student loan borrowers. Any potential online student who plans to pay for their program through student loans must know how these changes will affect them. The draft protections center around a new gainful employment rule, accompanied by related regulations to ensure that potential students accurately understand their financial obligations when enrolling in particular programs.

Analysis: ChatGPT Crashes Chegg’s Stock 50 Percent in One Day

Online education firm Chegg’s stock crashed by almost 50 percent on May 2 after the firm said Open AI’s ChatGPT was hurting its business. Overnight, Chegg lost $1 billion in market capitalization after acknowledging that increasing numbers of students are using free chatbots to help with homework instead of paying for its study aids.

Analysis: College Student & Faculty Preferences at Odds, Says New Poll

In June 2023, a controversial new survey appeared that’s likely to have significant repercussions for online education. Unlike other recent polls, this study focuses scrutiny on several sharp differences of opinion between college students and their professors.

Analysis: Did the Demand for ChatGPT Plunge Because Students Left for Summer Break?

Traffic to the artificial intelligence chatbot ChatGPT’s website and downloads of its mobile app plummeted in June for the first time since the platform’s explosive November 2022 launch. That surprising news about the fastest-growing technology platform in history is based on shocking new data released in July by several internet marketing research firms.

Analysis: San Francisco 49ers CEO Faces Insider Trading Allegations in Chegg Lawsuits

San Francisco 49ers’ chief executive Jed York stands accused of insider trading and violating federal securities laws in two lawsuits against the leadership of a Silicon Valley online education firm. Defendants include the officers and board of directors of Chegg Inc., where York has served as a director since 2013.

Analysis: Why Students Prefer ChatGPT Over Their Tutors

The new results may herald a substantial shift in students’ preferences for personal academic support. Eighty-five percent of the college and high school respondents reported that ChatGPT’s tutoring was more effective than learning from their tutors. And among parents of elementary school children, almost all of them—96 percent—reported that working with a tutor was less effective for their children than studying with ChatGPT.

Analysis: Why Was the University of Phoenix Deal Rejected by Arkansas Trustees?

One of 2023’s hottest stories in online education has continued to develop: the University of Arkansas System’s Board of Trustees struck down a controversial resolution favoring a takeover of the for-profit University of Phoenix. After a contentious three-hour debate days before a preliminary session, on April 24, the board narrowly rejected an endorsement of the acquisition’s agreement by a five-to-four margin.

Analysis: Will the University of Phoenix Sale Survive the Idaho AG’s Lawsuit?

The University of Phoenix’s acquisition by the State of Idaho may be a step farther away following a surprising legal action by Idaho’s attorney general. The Idaho State Board of Education—the board of regents for the University of Idaho—met in three closed executive sessions to discuss the Phoenix deal.

Analysis: With University of Phoenix Acquisition, Idaho Gambles Big on Online Education

The University of Idaho will acquire the University of Phoenix for $550 million in a deal that the Idaho State Board of Education approved on May 18. The unanimous vote occurred only weeks after a similar University of Arkansas proposal collapsed, following a divisive debate where one trustee complained that the for-profit Phoenix has a “terrible reputation.”

Are College Faculty Boycotting Artificial Intelligence Tools Like ChatGPT?

New survey data recently appeared about the adoption rates of generative artificial intelligence tools like ChatGPT by college students and faculty. Although many of these findings released by Tyton Partners aligned with expectations, some of these data will certainly leave analysts and observers scratching their heads.

Arizona State and OpenAI Announce New Partnership—But Why?

In January 2024, Arizona State University announced it had entered into a strategic institutional-level partnership with OpenAI, the developer of the ChatGPT platform, as the first university to partner with the firm. But questions as to why the deal came about initially left many observers scratching their heads.

Artificial Intelligence Innovations in Online Learning

Delivering courses online has already lowered costs, reduced inequality, and improved graduation rates in education. The AI revolution could, in turn, make online education smarter, faster, and cheaper still.

Ask a Professor: Can I Learn Cloud Computing Online?

It’s no secret that tech expertise is in high demand and offers some of the best paying jobs. Of the many job markets cropping up, cloud computing is proving to be one of the best paying segments in the tech industry.

Ask a Professor: What are the Pros and Cons of Learning a Language Online?

In the prolonged novel coronavirus pandemic period, many in-person classes are still taking place online. This includes language courses, where learning often relies on strong class engagement to support students’ comprehension of foreign material.

Ask Educators: The Challenges of the Abrupt Shift to Online Learning

We talked to educators teaching online classes in the fallout of the pandemic to find out about the learning curve for brick-and-mortar institutions shifting to the remote learning model, as well as challenges students and families face in pursuing education from home.

Ask Experts: Challenges and Opportunities for EdTech in the New Decade

The 20s have started with a bang to be sure, with the outbreak of the novel coronavirus pandemic forcing businesses and individuals to reconsider their practices and work habits. This was no less true for the online learning sector as it fielded an influx of students and educators aiming to stay connected for the duration of the pandemic.